Answers to our
Frequently Asked Questions
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Hiring
All applicants are screened and personally interviewed by both our Singapore staff as well as our foreign counterpart. Our management regularly travels to the origin countries to interview and screen candidates. Our thorough selection process and training programme ensure that all our applicants at least meet, if not surpass, the basic standards set by MOM.
Expenses
Employers of foreign domestic helpers are required to pay a monthly levy through GIRO.
There are two types of levies:
- Normal ($265.00); or
- Concessionary ($60.00), which applies to families with young children below 16, elderly members above 65, or elderly members with disabilities.
During Employment
Firstly, the employer must file a police report, which serves as an official record. Secondly, the employer must inform us immediately with full details. Following that, we will liaise with the relevant embassy and will convey all further instructions to the employer.
In case of such situations, we advise all employers to purchase insurance with bonds.
Transferring
As stipulated by work permit conditions, you are legally responsible for the FWD for as long as the work permit is under your name. All legal responsibilities will cease only when the work permit has been terminated or transferred to another employer. Until this happens, you will still be liable for the levy and other aspects, such as food, lodging and any medical expenses incurred.
Terminating
Yes, under work permit conditions, the employer shall bear the full cost of repatriation to the said origin at all times.
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